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As a member of GOCUBAPLUS.COM, you are under complete control of your travel planning needs. This includes controlling the use of information you provide to GOCUBAPLUS.COM. The bottom line is that we respect and we will continue to respect the privacy of our customers who use GOCUBAPLUS.COM reservations system. Because protecting your privacy is important to us. When you become a GOCUBAPLUS.COM member, you provide your name, address, telephone number, email address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete air, car, and hotel reservations; (iii) to allow us to contact you for customer service, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to GOCUBAPLUS.COM. In addition, your email address is collected to send you an email message confirming your new member registration and each reservation you transact online. As a member you will occasionally receive updates from us about fare sales in your area, special offers, new GOCUBAPLUS.COM services, and other noteworthy news items. However, you may always decline to receive these email messages. Please see our Opt Out policy described below. Members can choose to provide GOCUBAPLUS.COM with travel preferences, credit card billing information, ticket delivery address, travel agency preference and other personal information. This information is primarily used to assist members in making reservations quickly without the need to type on the same information repeatedly. For example, members can store their personal customer profile so that when a reservation is made on an airline, GOCUBAPLUS.COM automatically selects your preferences. Newsletter and Fare Watcher Email GOCUBAPLUS.COM's newsletter, "Traveler's Check" and Fare Watcher Email are optional benefits for members that keep you updated with the latest travel news and low airfares. Your specific email address and type of email (html or text) are needed to subscribe to Traveler's Check. Fare Watcher Email tracks the prices of airline tickets, bargains in Hotel and rental car rates and special offers to your favorite places. When the price for one of your favorite trips changes by $25 US dollars, GOCUBAPLUS.COM will notify you of the change via email. GOCUBAPLUS.COM frequently sponsors contests to give members the opportunity to win great travel prizes. Information collected by GOCUBAPLUS.COM for such contests can include contact information and survey questions. Contact information is used to notify contest winners and survey information is used to develop promotions and product improvements to GOCUBAPLUS.COM. You will only be informed about such contests if you have subscribed to them. GOCUBAPLUS.COM values opinions and comments from members, so we frequently conduct online surveys. These surveys are entirely optional for all members. Typically, the information is added and used to make improvements to GOCUBAPLUS.COM and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. GOCUBAPLUS.COM uses cookies in several ways. We use cookies to allow you to login without having to type your login name each time. Instead, only your password is needed to access the system. We also use cookies to track usage of the "Guest" path and to serve advertisements through our advertising networks. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. GOCUBAPLUS.COM collects IP addresses to help diagnose problems with our servers and for system administration. Please be aware that we have links on our site, which may collect personally identifiable information about you. This Privacy Statement does not cover the information, practices or policies of such Web sites. Who will the information be shared with, if anyone? When you reserve or purchase travel services through GOCUBAPLUS.COM, we provide your information to the airline, car rental agency, hotel, travel agency or other involved third party to ensure the successful fulfillment of your travel arrangements. Nevertheless, we will only ever provide the exacting information required to confirm the said service, which, in most cases, is limited to your first and last name. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. At anytime, you can unsubscribe to Fare Watcher Email or Traveler's Check through links to those areas on GOCUBAPLUS.COM's home page at http://www.gocubaplus.com. As a member or contest participant you will occasionally receive email updates from us about fare sales in your area, special offers, new GOCUBAPLUS.COM services and other noteworthy news items. We hope you will find these updates interesting and informative. Of course, if you would rather not to receive them, please contact us. GOCUBAPLUS.COM reserves the right to limit membership to those who will accept emails. Members will be notified via email prior to any actions taken. How can you access, update or correct your information? At any time, you can view and/or update your Fare Watcher Email and Traveler's Check subscription or your personal profile, which includes member registration and travel preferences information, by following the appropriate link on our home page at http://www.gocubaplus.com. What safeguards are in place to protect the loss, misuse or alteration of your information? All information you provide to GOCUBAPLUS.COM is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. In addition, when you make travel purchases on GOCUBAPLUS.COM, GOCUBAPLUS.COM's Shop Safe Guarantee protects you. What other information should I know about my privacy? GOCUBAPLUS.COM contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which GOCUBAPLUS.COM has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from GOCUBAPLUS.COM's Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you're online. In addition to the circumstances described above, GOCUBAPLUS.COM may disclose member information if required to do so as a matter of personal emergency or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of GOCUBAPLUS.COM when we have any reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. Any material changes in the way GOCUBAPLUS.COM uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to information@gocubaplus.com. Please reference the privacy policy in your subject line. GOCUBAPLUS.COM will attempt to respond to all reasonable concerns or inquiries within five business days of receipt. If we have not responded to your inquiry within this time or if your concern has not been addressed to your satisfaction, please contact management@gocubaplus.com |
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